Terms of service

Last updated: May 31, 2026

Welcome to KeepsakeHaus.com. By accessing or using this Site and placing an order, you agree to these Terms of Service.

1. Use of the Site
You agree to use the Site lawfully and not to misuse it, interfere with its operation, or attempt unauthorized access. You must be the age of majority in your location, or have permission from a parent/guardian, to order.

2. Products & personalization
Our products are personalized and made to order. You are responsible for the accuracy of the personalization details (spelling of names, dates, messages, and any uploaded content) you submit. We send a preview for your approval; by approving, you confirm the details are correct. Product photos are illustrative — colors and the glow of LED bases may vary slightly between screens and the finished piece.

3. Content you submit
You confirm you have the right to use any names, text, or images you provide, and that they do not infringe anyone's rights or any law. We may decline to produce content that is unlawful, offensive, or infringing.

4. Pricing & payment
Prices are shown on the Site and may change at any time. We reserve the right to refuse or cancel orders, including for errors in pricing or product information.

5. Intellectual property
All Site content (logos, text, designs, images) is owned by [BRAND] or its licensors and may not be used without permission.

6. Limitation of liability
To the maximum extent permitted by law, [BRAND] is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or products. Our total liability is limited to the amount you paid for the order in question.

7. Governing law
These Terms are governed by the laws of United Kingdom, without regard to conflict-of-law principles.

8. Changes
We may update these Terms from time to time. Continued use of the Site means you accept the updated Terms.

Contact
Questions about these Terms? Email support@keepsakehaus.com.